Privacy Policy & GDPR Compliance

MBPAK collects personal information when you voluntarily provide it through our website, contact forms, quotation requests, sample requests, or business communications.

The information we may collect includes:

• Name
• Company name
• Business email address
• Phone number or WhatsApp contact information
• Country or region
• Job title or business role (if provided)
• Product requirements and packaging specifications
• Artwork, design files, or project-related information
• Other information included in your communication with us

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage data

This information helps us understand website performance and improve your browsing experience.

MBPAK uses your personal information for legitimate business purposes, including:

Responding to Inquiries

• We use your information to:
• Answer product questions
• Provide quotations and packaging recommendations
• Discuss customization requirements
• Arrange samples and follow-up communication

Supporting Custom Packaging Projects

As a custom food packaging manufacturer, MBPAK uses relevant information to better understand your business requirements, including:

• Product specifications
• Material preferences
• Printing requirements
• Packaging designs
• Project details

This enables us to provide suitable OEM and customized packaging solutions.

Improving Our Website and Services

We may use collected information to:

• Improve website content and functionality
• Analyze website performance
• Understand customer needs
• Enhance our products and services

For visitors and customers located in the European Economic Area (EEA), MBPAK processes personal data based on the following legal grounds under the GDPR:

Consent

When you voluntarily submit your information through our website forms, email, or other communication channels, you consent to MBPAK processing your personal data for the requested purpose.

Contractual Necessity

We may process personal information when necessary to provide requested services, manage business cooperation, or fulfill obligations related to customer projects.

Legitimate Interests

MBPAK may process personal information for legitimate business purposes, including:

• Responding to business inquiries
• Improving our website and services
• Maintaining secure business operations
• Protecting our legal rights

MBPAK uses cookies and similar technologies to improve website functionality, analyze website usage, and enhance user experience.

For more information about how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.

MBPAK takes appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our data protection practices include:

• Limiting access to personal information to authorized personnel
• Maintaining confidentiality requirements within our organization
• Using appropriate website security measures
• Following internal procedures for information protection

MBPAK does not sell, rent, or trade your personal information.

We may share personal information only when necessary with trusted third parties that support our business operations, such as:

• Website hosting providers
• Website maintenance providers
• Analytics service providers
• Technical service providers

These third parties are required to handle personal information confidentially and only process it for authorized purposes.

We may also disclose information when required by applicable laws, regulations, legal procedures, or government authorities.

As a global custom food packaging manufacturer serving customers worldwide, MBPAK may process personal information across different countries or regions.

When personal data is transferred internationally, we take appropriate measures to ensure that your information receives suitable protection in accordance with applicable data protection requirements.

MBPAK retains personal information only for as long as necessary to:

• Provide requested services
• Maintain business communication records
• Manage customer relationships
• Resolve disputes
• Meet legal obligations

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

If you are located in the European Economic Area (EEA), you may have the following rights regarding your personal data:

Right of Access

You have the right to request access to the personal information we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal information where applicable.

Right to Restriction of Processing

You may request restrictions on how we process your personal information.

Right to Object

You may object to certain types of personal data processing.

Right to Data Portability

You may request your personal data in a structured, commonly used, and machine-readable format.

You may also withdraw your consent for data processing at any time where processing is based on consent.

MBPAK may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be published on this page with the revised effective date.